General Goals 1) to be debt free in 3.5 years 2) save lots of money

Friday, December 3, 2010

The Woes of Good Intentions and Bank Fees

In my last post I mentioned that was going to start a snowflake jar. So knowing that I had about $24 in my account by the 30th I strove to not spend anything till the end if the day. Or the next day (the 1st) because I knew I would be paid on the 2nd of December. So imagine my surprise after work on the 31st when my account went from $24 to $ -92.89 over night. I immediately called the bank and told the lady who answered the phone straight up I was up sent and pissed off. The lady was very professional and by the end over 1.5h call things were completely sorted out.

Your likely wondering how does one go from being in the black to being in the red over night. Trust me I wanted to know the same thing.

This is what happened: on my bank account plan I was only 'allowed' up to 15 transactions a month. However I thought this was at the bank/bank machine transactions. Well apparently it also includes online transactions. Needless to say I ALWAYS go over that number. Last month I did 55 transactions between moving money around to paying bills. This number is average for me, but because I was a student I never got charged the extra $0.65 for each additional transaction because on top of my 'everyday account' I had the 'student plan' except this expired at the end of this past month and I did not go into renew it because I am no longer a student. As a result I was changed $14.35 plus $2.00 passbook update. Had it only been $16.35 I might not have been as upset but $24-16.35 does not = $ -92.89 and that is a lot of money to be in the red!! As it turns out the night before (Dec. 29th) I was doing mobile banking and I was transferring money out of my chequeing account that I had put in for a 'just incase' but really belonged in my general savings fund. What we concluded was that there was a glitch in the system and on two separate instances it transferred out $100.00 . So between the bank fees and the extra $100 being taken out of my checking account I definitely ended up in the red.

The lady at the bank reversed everything and gave me back the $16.35 and in the process I signed up for a new bank account plan which gives me 200 transactions a month for $9.95. I know some people might think its money wasted. But I have 8 accounts with them and like I said I am always moving money around or paying bills. One of the ways I curb impulse buying is I never keep money in my chequing account. When I need to spend money I move it from my 'holding account.' The down side to all this stuff is that she said it would take a few days for the bank to approve the return of money and to reset the system online.

Now that a couple of days have passed I am able to start making official snowflake deposits.

What did I learn from this: Always keep an eye on your finances and know the amount of money in your accounts.

1 comment:

  1. Imagine how many people would,nt notice a glitch like this, no wonder the banks make millions. Glad to see you got it sorted.